Shipping and Delivery
WHEN WILL MY ORDER SHIP?
We ship Monday to Thursday. We do not ship on Fridays to avoid your package sitting in a postal facility over the weekend.
If your payment is received before Noon Pacific Time, your order will ship the same day (Monday to Thursday). If your payment is received after Noon Pacific Time, your order will ship on our next shipping date.
HOW MUCH DOES IT COST TO SHIP?
We ship our packages with ExpressPost via Canada Post. A signature will be required upon delivery. Any orders under $200 will be charged a standard $25 shipping fee, Canada-wide. Orders over $200 will qualify for free shipping.
ABOUT “SIGNATURE REQUIRED”
All packages will ship with a “signature required” option. This means Canada Post will not give you your package unless you sign for it.
This is the best way that we can ensure the package is handed directly to you, rather than being left on a doorstep, or in an apartment lobby. You can request to ship your package without a signature requirement, but it is not recommended.
WHAT TYPE OF PACKAGING DO YOU USE?
Your order will ship in a discreet box. There is nothing on the outside of the box to indicate you have ordered from an online dispensary.
All products within the box will be vacuum sealed to eliminate smells.
WHERE DO I FIND MY TRACKING NUMBER?
Once your order ships, you will receive an automated email with your Canada Post tracking number.
Tracking numbers are usually sent out between 4-6 PM PST, on the day your order ships.
If you have any concerns about your tracking number, please send us an email and we’d be happy to help.
I LIVE CLOSE BY, CAN I JUST MEET UP WITH YOU?
We do not offer any in-person meetups.
This ensures the safety of everyone involved and allows us to focus on shipping orders quickly and efficiently.
ABOUT FLEX DELIVERY
We highly recommend setting up a Flex Delivery account with Canada Post.
It’s a free service and guarantees that your package is sent to a post office close to you for pick up.
You can find more information about Flex Delivery HERE